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Privacy Policy

Last updated: May 2025

1. Information We Collect

When you use InstaMove Quote, we may collect the following information:

  • ZIP codes — your pickup and destination ZIP codes, used to calculate distance and estimate moving costs
  • Move details — home size, home type, number of bedrooms, square footage, move date, inventory items, and service preferences
  • Customer name and email address — used to deliver your report and communicate with you about your estimate
  • Phone number (optional) — provided voluntarily for follow-up support
  • Payment information — collected and processed securely by Stripe. InstaMove Quote does not store your credit card number, CVV, or full payment details on our servers

2. How We Use Your Information

  • To generate and deliver your moving price estimate report
  • To send your report via email
  • To respond to support or contact inquiries
  • To improve our estimation algorithms and service quality
  • To detect and prevent fraud or abuse

3. Payment Processing

All payments are handled securely through Stripe, a PCI-compliant payment processor. InstaMove Quote never receives or stores your full credit card information. By completing a payment, you also agree to Stripe's Privacy Policy.

4. We Do Not Sell Your Information

InstaMove Quote does not sell, rent, trade, or share your personal information with moving companies, lead generation services, or third-party advertisers. Your data is used solely to provide and improve our service.

5. Data Retention

We retain your estimate and contact data as long as necessary to provide the service and for reasonable business record-keeping purposes. You may request deletion of your data at any time.

6. Your Rights — Data Deletion

You have the right to request access to, correction of, or deletion of your personal information. To submit a deletion request, please contact us or email privacy@instamovequote.com with your name and the email address used when creating your estimate. We will process your request within 30 days.

7. Cookies and Analytics

We may use cookies and analytics tools to understand how users interact with our website. This data is anonymized and used solely to improve the service. You can disable cookies in your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will post changes on this page with an updated effective date.

9. Contact

For privacy questions or data deletion requests, contact us at privacy@instamovequote.com or use our Contact page.