Refund Policy
Last updated: May 2025
All Sales Are Final
The $4.95 fee charged by InstaMove Quote is for immediate digital access to a generated moving price report. Because the report is created and delivered electronically upon payment, all sales are final once the report has been generated and made accessible to you.
We are unable to issue refunds simply because a final moving quote from a mover differed from our estimate. Our reports are informational benchmarks, not guaranteed quotes. Please review our Disclaimer and Terms and Conditions before purchase.
When Refunds May Be Reviewed
Refund requests will only be considered in the following limited circumstances:
- Duplicate charge — You were charged more than once for the same report due to a technical error
- Technical failure — You completed payment but were unable to access or receive your report despite contacting our support team
Refunds are not issued for:
- Dissatisfaction with the estimate range
- A final mover quote that was higher or lower than our estimate
- Change of mind after the report is delivered
- Forgetting to apply a coupon code before purchase
How to Request a Refund Review
To request a refund review, please contact us within 7 days of your purchase with:
- Your name and email address used at checkout
- The date of your purchase
- A description of the issue (e.g., duplicate charge, technical error)
We will respond within 3 business days.
Contact
For refund inquiries, contact us here or email support@instamovequote.com.